Please inform us the details of your accommodation at the time of booking to arrange the pickupThe customer must communicate 48 hours before departure to confirm the time of collection for his accommodation through the telephones indicated in the voucherAdvance reservations are requiredYou may book for less, but if the requirement is not met, your tour is subject to reschedulingIn the unlikely event of cancellation due to minimum passenger requirements not being met, a refund will be providedThere is a minimum of 2 people to guarantee the departureEnglish,Semi Private Tours (Max. 10 pax),Panoramic Train, Cable Car or Funicular,Day Trips & Excursions,Museums, Monuments and Attractions City center hotel of Istanbul Your local contact number is 0090 212 234 77 77 / 0090 212 230 22 72 or 0090 533 603 17 17 (emergency number). I Need Tours contact is 0039 0697630256 (Working Days 09:00am-6:00pm) and 0039 3408867832 (emergency number). In order to receive quick assistance, please contact the local number first. If you experience any problem, feel free to contact our company contacts. The agent will help you to locate the supplier. If under any circumstance, you leave the meeting point without following this procedure, you will be charged for the full cost of the service (no reimbursement will be granted)